On September 19th, JAVY LAW FIRM successfully held the activity of “Trusted Advisor”, which specially invited Zhang Jing, CEO of Beijing Lihan Management Consulting Co. “Zhang Jing, CEO of Beijing Lihan Management Consulting Co.
With the booming development of the legal industry and increasing competition, how lawyers can build and maintain the trust of their clients in order to stabilize their competitive advantage in the industry has become a crucial issue. Ms. Jing Zhang gave a comprehensive and insightful presentation centered on five aspects, including what is a trusted advisor, how to become a trusted advisor, the trust relationship equation, the process of building trust, and the use of trust to win clients.
Ms. Jing Zhang firstly clarified the qualities of a trusted advisor, and then proposed the three stages of trust building: winning the initial trust of clients, effectively providing professional advice, and deepening and stabilizing the trust relationship. The combination of theoretical knowledge and practical cases makes these principles and methods more vivid and concrete, which is easy for lawyers to draw on and apply flexibly in their daily work, thus significantly improving the practical effect of trust building.
Ms. Zhang Jing especially emphasized that building trust is a long-term and continuous process, which requires lawyers to always put clients' interests in the first place and be ready to face possible challenges in cooperation. At the same time, she shared many practical tips and strategies to help lawyers improve their service quality and deepen their understanding of the importance of building client trust.
In response to the questions and challenges raised by the lawyers, the guest speaker provided detailed and in-depth answers to each of them. The frequent interactions and the warm and active atmosphere not only injected new energy and inspiration into the lawyers' career development, but also laid a solid foundation for building solid client relationships and climbing to new heights in their careers.
JAVY LAW FIRM has always been committed to consolidate and build a platform for lawyers to communicate and interact with outstanding law firms and industry experts, to promote the personal development of lawyers, to cultivate legal expertise and skills, and to empower lawyers.
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